Used Tesla Advisor
Tesla
Used Tesla Advisor
| Job Category | Sales & Customer Support |
|---|---|
| Location | Pleasant Grove, Utah |
| Req. ID | 241659 |
| Job Type | Full-time |
Tesla is actively seeking a Used Vehicle Advisor to consistently deliver an incredible educational, immersive, and exciting experience to all current and future customers. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy. A Used Vehicle Advisor will partner with local Sales, Service, and Remarketing teams to revolutionize the customer experience around purchasing a pre-owned car.
Thriving at Tesla requires energy, impeccable organization, and a strong work ethic. As a Used Vehicle Advisor, your core focus is customer satisfaction and achieving sales goals. Actively taking ownership, quick action, and resourcefulness are crucial attributes. While individual contributions are acknowledged, collaborative teamwork is paramount for ultimate success. We value team players who contribute to others' success and empower those around them.
- Manage pipeline of Used Tesla customers and take ownership of accounts post-sale through delivery to customer
- Serve as customer’s main point of contact for all aspects of delivery for their Used Tesla
- Ensure account completion prior to delivery appointment including payment method, registration, insurance, etc.
- Monitor transport of Used Tesla’s to the customer’s desired delivery location, providing customer with ETA updates
- Coordinate with internal departments to finalize all documents for vehicle purchase and confirm vehicle readiness
- Communicate with Transportation Logistics team to solve transportation issues causing delivery delays
- Collaborate with Used Delivery Department to meet and exceed quarterly delivery goals
- Experience in sales and operations with proven track record to meet or exceed targets and goals
- Ability to effectively prioritize, manage multiple projects, and adhere to business-critical deadlines
- Excellent written and verbal communication skills and the ability to communicate relevant information to all levels of the organization
- Proven dedication and ethical approach to sales and operations
- Ability to develop collaborative relationships and act as a well-respected, trusted partner
- Ability to work weekends on a regular schedule, as needed
- Valid driver's license required
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Tesla is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
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